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I often perform Usability reviews on a clients existing website and products that we develop. The sites/ products are benchmarked against a set of standards and guidelines which have been predetermined based on current research and best practices. I also present these reviews to the project team and to the clients. Tools: MS Excel, MS Word, MS PowerPoint
An excerpt of a review conducted on a Government website.
This is a screenshot of the usability checklist used to review Government websites. From the above it can be seen that there are 3 components to this review. Sites are evaluated based on eGovernment criteria, usability criteria and accessibility criteria.
This is a sample review conducted on a Benefits portal.